Anna Freud Centre. Open Talk – Open Talk is a decision-making model for CAMHS which provides a practical framework for CAMHS practitioners to build on their existing skills and expertise to reflect on how decision-making with young people can be more open, visible and explicit.

Arnstein, S. (1969). ‘A ladder of citizen participation’. Journal of the American Planning Association, 35(4), 216–224. – available via the Open University.

Brown, A., Ford, T., Deighton, J. & M. Wolpert. (2014). ‘Satisfaction in Child and Adolescent Mental Health Services: Translating Users‟ Feedback into Measurement’. Adm Policy Ment Health, 41(4):434-46.

Child Outcomes Research Consortium (CORC) – this mental health collaboration is dedicated to ensuring that outcomes important to service users are at the heart of service provision and planning. Members collect information from children, young people and families on progress, outcomes and experiences of care received.

Choice and Partnership Approach (CAPA) – CAPA is a clinical service transformation model that brings together: Collaborative practice: the active involvement of young people and their families

Department for Health and Social Care. (2010). Getting it Right for Children and Young People. Overcoming Cultural barriers for the NHS so at to meet their needs.

Law, D. & J. Jacob. (2013). Goals and Goal Based Outcomes (GBO’s). CAMHS Press: London.

NHS Institute for Innovation and Improvement. (2013). Patient Experience Guidance and Support.

Ward, S. ‘Concepts for working with children and young people. Key issues in promoting mental health’.

Young Minds. Amplified Insights Survey.